Automate post-appointment satisfaction checks and Google review requests. Grow your practice's 5-star rating while you focus on clinical care.
Patients who have a standard, good experience rarely go out of their way to leave a review. However, those with a minor grievance are highly motivated to go public. Without a proactive system, your online rating doesn't represent your true quality of care.
PatientXpress closes the gap by prompting the happy majority automatically.
Our system sends a "how was your visit" text hours after checkout. Happy patients are routed to Google; others are routed to a private form and your office manager.
Linked to your PMS checkout to send requests at the perfect psychological moment.
Capture internal feedback first to resolve issues before they become public complaints.
Drive a steady stream of verified 5-star reviews to boost your local SEO and trust.
Higher review volume and frequency are key ranking factors in Google Business profile local results.
Our smart routing catches negative feedback privately, allowing you to fix problems before they go public.
Aggregate feedback to see which providers or procedures are driving the highest satisfaction scores.
Book a demo to see how PatientXpress automates the heavy lifting of reputation management.
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