PatientXpress Call Logs sync your phone system with your clinical data. See patient history, balance, and next appointment as the phone rings.
When the phone rings, your staff often has to spend the first 30 seconds of the call asking for the patient's name, DOB, or account number—all while trying to search the PMS. This makes your practice feel clinical and impersonal.
Worse, missed calls during lunch or after-hours are often lost forever. If you don't know who called, you can't follow up to save the lead.
PatientXpress Call Logs bridge the gap, bringing patient history directly to your screen before you even pick up.
PatientXpress monitors your VOIP lines. When an incoming number matches a patient in your PMS, a desktop popup instantly prepares your team with the data they need to provide a personalized greeting.
The call is intercepted and matched against your patient database instantly.
Staff see the patient's name, family members, and pending tasks on screen.
Duration and history are stored, ensuring no lead or follow-up is forgotten.
Don't just see a number—see a human. Know immediately if it's a new lead or a returning patient with a balance.
Automatically track every missed call. One click to call back and book the patient before they go somewhere else.
See which marketing campaigns are driving phone inquiries. Know exactly which ads are actually filling chairs.
Book a free demo and we will show you how Call Logs can integrated with your existing VOIP provider to transform your patient interactions.
Patient Xpress